
A person must be at least 18 years old or within legal age of the state you reside in, in order to purchase any tobacco products from Site4Smokers.com. By accepting these terms and conditions, you are stating you meet the legal age requirements. To falsify information of your age is a felony charge and those doing so will be prosecuted by the law.
The Surgeon General had advised that cigarette smoking is hazardous to your health.
Any and all cigarettes that are sold at Site4Smokers.com are for personal use only and are not for resale.
This cigarettes sold at this site are all manufactured in Europe. These cigarettes made to the European specifications, unless otherwise noted. Site4Smokers.com will make all attempts to provide the customer with the product of their choice. If your choice of product is not available, the customer will be promptly notified. Site4Smokers.com does not accept liability for the availability of any of our products. In the event that the product chosen is not in stock, a refund or credit statement will be offered.
Cigarettes are delivered via registered mail and must be signed for upon delivery. The average time from order to delivery is 2-3 weeks in the United States. In areas outside of the States, delivery time is 1-3 weeks. In the event that your order is not received within 25 days, you may contact us at: support@site4smokers.com. We ask that you provide your order number. If you do not know your order number, you must be able to provide us with your contact information such as your name, delivery address and approximate date that you ordered the product. We will make every attempt to track your order and should we not be able to do so, we will replace your order free of charge or refund your money.
All orders are shipped within 24 hours of confirmation of your credit card. This time limit does not apply to holidays and weekends. If you have a large order that requires the shipment of more than one package, the packages will be shipped at the rate of one per day. As a result of this shipping requirement, delivery of your packages will most likely arrive on separate days.
We make every attempt to ensure customer satisfaction. We ask that you inspect your package/s when your delivery arrives. In the event that you are not satisfied with the condition of the product, or the product does not match that which you ordered, please contact us at: support@site4smokers.com and will provide you with instructions to return the product/s. As part of the return policy, you will be asked to return the unopened and unused product/s within 10 days of receipt. We will replace your order or refund your money. The customer will assume all responsibility of return shipping costs, and this amount will be deducted from the customer’s account regarding reimbursement of the order.
Site4Smokers.com is not responsible for any errors made by customers while placing an order. This includes incorrect shipping address, product type and quantity. Site4Smokers.com is not responsible for the different variations of quality that may appear in products due to the manufacturer’s processes.
In the unlikely occurrence that your product is seized by Customs and Excise during return shipment, we are unable to refund money until the appeals procedures are completed and confirmation of the outcome has been received within seven days of its conclusion in writing to the Company. If the products are not consequently returned to you by the Customs and Excise, and having met the terms with the Company's Terms and Conditions, we will replace your order free of charge.
If you wish to cancel an order you have already placed, you may do so within 12 hours. We request that you contact us at: support@site4smokers.com. You must provide your order number, name and the delivery address you submitted.
As you browse through our site, you may enter and remove items from your shopping basket. When are ready for checkout, you will be prompted to enter some personal details. As your order is processed, it will be encrypted and then sent directly to the banking system, thus providing top security for our customers. Site4Smokers.com does not have access to nor do we keep any records of your credit card details.
As a customer, you must accept responsibility to determine if Internet purchases of tobacco products are prohibited under local laws. It is your responsibility to contact the proper authorities to verify the tax requirements you must follow. If you are charged a duty or tax upon receiving your delivery, you may either pay the duty or you may refuse receipt of the package. In the case of refusal, the package will be returned to us and you will receive a refund for your order.
By placing an order, you are accepting all terms and conditions of your order. You are also agreeing that you have read the policy section and consent to all policies set forth.
